IDEO.ORG + Financial Coach Bot

Ideo.org’s Prosperity initiative focuses on designing tools that service low-income communities with the goal of financial empowerment. We worked with ideo.org to develop a character to anchor a coaching chat bot: a digital pal who could check-in on the regular, working in tandem with human advisors. As users work through their fiscal education journey, this character offers encouragement, advice and nudges to stay on track.

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On-boarding


Check Ins


Achievements


Additional Categories

Client: ideo.org
Client Direction: Yifan Francis, Rafael Smith, Sommai Pham